Terms of Service

Last Updated: April 13, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and OneTouch Cleaners, a California-based cleaning services company ("Company," "we," "us," or "our"), with its principal place of business at 1281 Ninth Ave, San Diego, CA 92101. By booking, scheduling, or using any of our cleaning services, whether through our website at www.onetouchcleaners.com, by telephone, email, or any other method, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you do not agree to these Terms, you must not use our services. We reserve the right to modify these Terms upon thirty (30) days' prior written notice to you, provided via email or prominently posted on our website. Material changes to these Terms will be communicated to you directly at the email address on file. Your continued use of our services after the effective date of any such modifications constitutes your acceptance of the revised Terms. If you do not agree to any modification, you may terminate your use of our services before the modification takes effect without penalty.

1. Description of Services

OneTouch Cleaners provides professional residential and commercial cleaning services throughout San Diego County, California. Our services include, but are not limited to:

Standard house cleaning (weekly, bi-weekly, or monthly)
Deep cleaning
Move-in and move-out cleaning
Post-construction cleaning
Airbnb and vacation rental turnover cleaning
Commercial and office cleaning
Carpet cleaning
Oven and hood cleaning
Post-event cleaning
Green (eco-friendly) cleaning

The specific scope, frequency, and pricing of services shall be determined on a per-engagement basis through our online booking system, written estimate, or verbal agreement confirmed in writing. All estimates and quotes are based on the information provided by the Client and are subject to adjustment upon on-site assessment.

2. Service Providers: Employees and Independent Contractors

2.1 Worker Classification.

OneTouch Cleaners utilizes both W-2 employees and independent contractors to perform cleaning services. The classification of each service provider is determined in strict compliance with California Labor Code Section 2775 (codifying Assembly Bill 5), the ABC test established in Dynamex Operations West, Inc. v. Superior Court (2018) 4 Cal.5th 903, and all applicable federal and state labor laws. Janitorial and cleaning services are not eligible for the business-to-business or referral agency exemptions from the ABC test under California law.

2.2 Employee Service Providers.

Service providers classified as W-2 employees are subject to the Company's direct supervision and control. Employee service providers are required to pass comprehensive background checks, complete the Company's training program, and adhere to the Company's quality standards, safety protocols, and code of conduct.

2.3 Independent Contractor Service Providers.

Service providers classified as independent contractors operate their own independent cleaning businesses and perform services free from the Company's control and direction in connection with the performance of their work, both under their contract and in fact. Independent contractors (a) perform work that is outside the usual course of the Company's business or are performed outside all of the Company's places of business, and (b) are customarily engaged in an independently established trade, occupation, or business of the same nature as the work performed. The Company does not control the manner and means by which independent contractors accomplish their work. Independent contractors are required to maintain their own business licenses, insurance, and tax compliance obligations.

2.4 Insurance and Quality.

The Company maintains general liability insurance and workers' compensation coverage for all W-2 employees. Independent contractors are required to maintain their own general liability insurance with minimum coverage of $1,000,000 per occurrence. Regardless of classification, OneTouch Cleaners remains committed to the quality of all services rendered on its behalf and will address any service quality issues directly with the Client.

2.5 Workplace Safety Compliance.

OneTouch Cleaners complies with all applicable Cal/OSHA workplace safety requirements, including the protections extended to domestic service workers under Senate Bill 1350 (effective July 1, 2025). The Company maintains an Injury and Illness Prevention Program (IIPP) as required by California Labor Code Section 6401.7 and provides all employee service providers with training on workplace hazards, safe work practices, and their rights under California law.

3. Booking, Scheduling, and Service Confirmation

3.1 Booking Methods.

Services may be booked through our website (www.onetouchcleaners.com), by telephone at (619) 618-4137, by email at info@onetouchcleaners.com, or through any other booking method we may make available from time to time.

3.2 Confirmation.

A booking is not confirmed until you receive written or electronic confirmation from OneTouch Cleaners. We reserve the right to decline any booking request at our sole discretion.

3.3 Accurate Information.

You agree to provide accurate and complete information regarding the property to be cleaned, including but not limited to: property size, number of rooms, specific cleaning requirements, presence of pets, and any known hazards or conditions that may affect the provision of services. Inaccurate or incomplete information may result in price adjustments or service modifications.

3.4 Recurring Services.

If you enroll in a recurring service plan (weekly, bi-weekly, or monthly), the schedule and pricing established at the time of enrollment shall remain in effect unless modified by mutual written agreement or upon thirty (30) days' written notice from either party.

4. Pricing, Payment, and Billing

4.1 Pricing.

OneTouch Cleaners provides flat-rate pricing based on the scope of services requested. Pricing is determined by factors including, but not limited to, property size, condition, type of service, frequency, and any special requests. All prices quoted are exclusive of applicable taxes unless otherwise stated.

4.2 Payment Methods.

We accept payment via credit card, debit card, and other electronic payment methods as made available through our online booking platform. Payment is processed at the time of booking or upon completion of service, as specified at the time of scheduling.

4.3 Payment Terms.

For one-time services, payment is due at the time of booking or upon completion of the service. For recurring services, payment is charged automatically on the scheduled date using the payment method on file. It is your responsibility to ensure that valid and current payment information is on file at all times.

4.4 Late Payment.

Any payment not received within seven (7) days of the due date shall be subject to a late fee of 1.5% per month (18% annual percentage rate) or the maximum rate permitted under California law, whichever is less. The parties agree that this late fee represents a reasonable estimate of the costs incurred by the Company as a result of late payment, consistent with California Civil Code Section 1671(b). OneTouch Cleaners reserves the right to suspend services for any account with an outstanding balance exceeding thirty (30) days past due.

4.5 Price Adjustments.

If, upon arrival, our service providers determine that the actual condition or scope of the property materially differs from the information provided at the time of booking, we reserve the right to adjust the quoted price accordingly. We will communicate any price adjustments to you and obtain your consent before proceeding with the additional work. If you decline the adjusted price, you may cancel the service without charge.

4.6 Promotional Offers.

Promotional offers, including but not limited to the "Book 2, Get 3rd Free" offer, are subject to specific terms and conditions disclosed at the time of the offer and may be modified or withdrawn at any time without prior notice for prospective bookings. For the "Book 2, Get 3rd Free" promotion specifically, the Client must complete a minimum of four (4) total cleaning sessions (including the complimentary third cleaning) to retain the benefit of the free cleaning. If the Client cancels recurring services after receiving the complimentary third cleaning but before completing the fourth cleaning session, the Client agrees that OneTouch Cleaners San Diego may charge the Client's payment method on file for the full price of the previously complimentary cleaning. This charge represents the actual value of the service rendered and is not a penalty. Promotional pricing cannot be combined with other offers unless explicitly stated. Promotions already applied to confirmed bookings will be honored subject to these conditions.

5. Cancellation, Rescheduling, and Refund Policy

5.1 Cancellation by Client.

You may cancel or reschedule a confirmed booking subject to the following terms:

More than 24 hours' notice: Cancellations or reschedules made 24 hours or more before the scheduled service time: No charge.
Less than 24 hours' notice: Cancellations or reschedules made less than 24 hours before the scheduled service time: A cancellation fee equal to 50% of the quoted service price will be charged. This fee represents a reasonable estimate of the Company's damages, including lost revenue and scheduling costs, consistent with California Civil Code Section 1671(b).
No-show or lockout: If our service providers arrive at the property and are unable to perform services due to circumstances within your control (e.g., locked out, unsafe conditions, or property not accessible): The full service price will be charged.

5.2 Cancellation by Company.

OneTouch Cleaners reserves the right to cancel or reschedule a service at any time due to unforeseen circumstances, including but not limited to: inclement weather, natural disasters, service provider illness, equipment failure, or safety concerns. In such cases, we will notify you as soon as practicable and offer to reschedule at no additional cost. No cancellation fee will be assessed.

5.3 Refunds.

If you are dissatisfied with any service performed, you must notify us within 24 hours of the completion of the service. Upon receipt of your complaint, we will, at our sole discretion: (a) schedule a complimentary re-clean of the affected areas; or (b) issue a partial or full refund of the applicable service charges. Refunds, when issued, will be processed to the original payment method within 7–10 business days. Refund requests made more than 24 hours after service completion may be considered at our discretion but are not guaranteed. Nothing in this section limits your rights under the California Consumer Legal Remedies Act (Civil Code §§ 1750–1785).

5.4 Satisfaction Guarantee.

OneTouch Cleaners stands behind a 100% satisfaction guarantee. If you are not satisfied with any aspect of our service, we will return to address the issue at no additional charge, subject to the 24-hour notification requirement stated above.

6. Property Access, Keys, and Security

6.1 Access.

You are responsible for providing our service providers with safe and unobstructed access to the property at the scheduled service time. Access may be provided through physical keys, lockbox codes, garage codes, alarm codes, electronic entry systems, or by being present at the property.

6.2 Keys and Codes.

If you provide OneTouch Cleaners with keys, codes, or other means of access to your property, you consent to our use of such access solely for the purpose of providing the contracted cleaning services. We will exercise reasonable care in handling and storing keys and access information. Keys will be stored securely, and access codes will be kept confidential and shared only with service providers assigned to your property. Upon termination of services, keys will be returned to the Client within fourteen (14) days of the last service, or at your request.

6.3 Security Systems.

You are responsible for providing instructions for disarming and rearming any security systems, including alarm codes and camera notifications. If a false alarm is triggered due to your failure to provide adequate instructions, you shall be responsible for any resulting fines or fees imposed by your security company or local authorities.

6.4 Pets.

You must inform us of the presence of any animals on the property at the time of booking. You agree to secure any pets that may pose a safety risk to our service providers or impede the cleaning process. OneTouch Cleaners shall not be held liable for any injury or harm to pets that occurs as a result of the pet not being properly secured during the cleaning service.

6.5 Hazardous Conditions.

You represent that, to the best of your knowledge, the property is free from hazardous conditions, including but not limited to: mold contamination, asbestos, biohazardous materials, pest infestations, structural dangers, and any other conditions that may pose a risk to the health or safety of our service providers. If hazardous conditions are discovered during service, our providers may immediately cease work and vacate the premises without liability. In such cases, you shall be responsible for the pro-rata portion of the service fee for work completed prior to cessation, but shall not be charged for the uncompleted portion.

7. Property Damage, Liability, and Claims

7.1 Insurance Coverage.

OneTouch Cleaners is fully licensed, bonded, and insured. We maintain general liability insurance to cover property damage and bodily injury claims arising from our services.

7.2 Damage Claims.

If any damage to your property occurs as a direct result of our service providers' negligence during the performance of cleaning services, you must: (a) notify us in writing within 48 hours of the occurrence or discovery of the damage, and (b) provide photographic evidence and a detailed description of the damage. We will investigate all claims promptly and in good faith. The 48-hour notice requirement does not apply to damage that is not reasonably discoverable within that timeframe; such claims must be submitted within a reasonable time after discovery.

7.3 Resolution.

Upon verification of a valid claim, OneTouch Cleaners will, at its sole discretion: (a) repair the damaged item or surface; (b) replace the damaged item with a comparable item; or (c) compensate the Client for the fair market value of the damaged item at the time of loss, accounting for depreciation and normal wear and tear.

7.4 Limitations.

OneTouch Cleaners shall not be liable for:

Damage to items of extraordinary value (such as antiques, collectibles, fine art, or jewelry valued in excess of $500) unless such items have been specifically identified and disclosed to us in writing prior to the commencement of service
Pre-existing damage, defects, or conditions, including but not limited to: worn surfaces, loose fixtures, damaged grout, peeling paint, or aging appliances
Damage resulting from normal wear and tear, inherent defects in materials, or the natural aging process of surfaces and finishes
Damage to items that have not been properly maintained or that are in a fragile or deteriorated condition
Damage caused by use of client-supplied cleaning products or equipment at the Client's request
Stains or discoloration that cannot be removed without risk of damage to the underlying surface
Any consequential, incidental, or indirect damages, to the extent such limitation is permitted under California law

7.5 Aggregate Liability Cap.

To the maximum extent permitted by California law, OneTouch Cleaners' total aggregate liability for any and all claims arising from or related to a single service visit shall not exceed three (3) times the total amount paid by the Client for that specific service visit. This cap does not apply to claims arising from the Company's gross negligence, willful misconduct, or fraud, nor does it limit liability for personal injury or death caused by negligence.

8. Client Responsibilities

By using our services, you agree to:

Ensure a safe working environment for our service providers, free from hazards, in compliance with Cal/OSHA requirements
Remove or secure valuable, fragile, or irreplaceable items prior to the service appointment
Provide clear and specific cleaning instructions at the time of booking
Ensure adequate water, electricity, and other utilities necessary for cleaning are available and functioning
Inform us of any known issues or special conditions regarding your property, including recent renovations, pest treatments, or water damage
Not engage in any conduct that is abusive, threatening, discriminatory, or harassing toward our service providers
Comply with all applicable federal, state, and local laws and regulations

OneTouch Cleaners reserves the right to immediately terminate any service appointment and/or refuse future service to any Client who violates these responsibilities, engages in inappropriate conduct toward our service providers, or creates an unsafe working environment. In such cases, you shall be responsible for the pro-rata portion of the service fee for work completed prior to termination.

9. Referral Fee for Direct Engagement of Service Providers

OneTouch Cleaners invests significant resources in recruiting, vetting, training, and managing its service providers. If, during an active service engagement or within six (6) months following the last service performed by OneTouch Cleaners, you directly hire or engage any service provider who performed services at your property through OneTouch Cleaners, you agree to pay a referral fee of $2,500.00 per occurrence. This fee is intended to compensate the Company for its investment in that service provider, including recruitment, background check, training, and administrative costs.

This provision is not intended to restrict any individual's right to pursue employment or independent business opportunities, consistent with California Business and Professions Code Section 16600. Rather, it establishes a reasonable referral fee payable by the Client to compensate the Company for the introduction and vetting of the service provider. Nothing herein prevents any service provider from independently soliciting or accepting work from any source.

10. Privacy and Data Protection

10.1 Collection of Information.

In connection with the provision of services, we may collect personal information including but not limited to: your name, address, email, phone number, payment information, and property access details. We handle all personal information in accordance with our Privacy Policy, available on our website.

10.2 California Privacy Rights.

OneTouch Cleaners is committed to protecting your privacy. To the extent that the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), applies to our business based on applicable statutory thresholds (including annual gross revenue, volume of personal information processed, or revenue derived from personal information), we will comply with all obligations thereunder, including your rights to know, access, delete, correct, and opt out of the sale or sharing of your personal information. To exercise any privacy rights or for questions about our data practices, please contact us at info@onetouchcleaners.com or call (619) 618-4137.

10.3 Data Security.

We implement and maintain reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction, consistent with industry standards. In the event of a data breach involving your personal information, we will provide notification as required under California's data breach notification law (California Civil Code § 1798.82).

10.4 Payment Data.

Credit card and payment information is processed through PCI-DSS compliant third-party payment processors. OneTouch Cleaners does not directly store full credit card numbers on its systems.

11. Intellectual Property

All content on the OneTouch Cleaners website, including but not limited to: text, graphics, logos, images, trademarks, service marks, and software, is the property of OneTouch Cleaners or its licensors and is protected by federal and state intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any such content without our prior written consent.

12. Indemnification

12.1 Client Indemnification.

To the fullest extent permitted by California law, you agree to indemnify, defend, and hold harmless OneTouch Cleaners, its officers, directors, members, managers, employees, independent contractors, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or in connection with: (a) your breach of these Terms; (b) your negligence or willful misconduct; (c) your failure to provide a safe working environment or to disclose hazardous conditions; (d) any inaccurate or incomplete information provided by you; or (e) any third-party claims arising from conditions at your property.

12.2 Company Indemnification.

OneTouch Cleaners agrees to indemnify, defend, and hold harmless the Client from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) the Company's gross negligence or willful misconduct; (b) bodily injury to any person caused by the Company's service providers while performing services; or (c) the Company's violation of applicable law in the performance of services.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY CALIFORNIA LAW, IN NO EVENT SHALL ONETOUCH CLEANERS, ITS OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, INDEPENDENT CONTRACTORS, AGENTS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, LOSS OF DATA, LOSS OF USE, BUSINESS INTERRUPTION, OR EMOTIONAL DISTRESS, ARISING OUT OF OR RELATED TO THESE TERMS OR THE PROVISION OF SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF ONETOUCH CLEANERS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTHING IN THESE TERMS SHALL LIMIT OR EXCLUDE LIABILITY FOR: (A) DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE; (B) FRAUD OR FRAUDULENT MISREPRESENTATION; (C) GROSS NEGLIGENCE OR WILLFUL MISCONDUCT; OR (D) ANY OTHER LIABILITY THAT CANNOT BE LAWFULLY LIMITED OR EXCLUDED UNDER CALIFORNIA LAW, INCLUDING BUT NOT LIMITED TO VIOLATIONS OF THE CALIFORNIA CONSUMER LEGAL REMEDIES ACT (CIVIL CODE §§ 1750–1785).

14. Dispute Resolution and Binding Arbitration

14.1 Informal Resolution.

Before initiating any formal dispute resolution proceedings, you agree to first contact OneTouch Cleaners at info@onetouchcleaners.com and attempt to resolve the dispute informally for a period of at least thirty (30) days. Most concerns can be resolved quickly and to the Client's satisfaction through direct communication.

14.2 Binding Arbitration.

If informal resolution is unsuccessful, you and OneTouch Cleaners mutually agree that any dispute, claim, or controversy arising out of or directly relating to the use, payment, or provision of the cleaning services provided under these Terms ("Disputes") shall be resolved exclusively through final and binding individual arbitration rather than in court, except as set forth below. Consistent with California Civil Code Section 1670.15 (enacted by Senate Bill 82, effective January 1, 2026), this arbitration agreement is limited in scope to disputes arising from the specific services contemplated by these Terms and does not extend to unrelated claims between the parties. This arbitration agreement is governed by the Federal Arbitration Act (9 U.S.C. §§ 1–16) and shall survive termination of these Terms.

14.3 Arbitration Procedures.

Arbitration shall be administered by JAMS (Judicial Arbitration and Mediation Services) under its Streamlined Arbitration Rules and Procedures, or by another mutually agreed-upon arbitration provider. The arbitration shall take place in San Diego County, California, in compliance with California Senate Bill 940 (requiring consumer arbitration to occur within California for claims arising in California). The arbitrator shall have exclusive authority to resolve all Disputes, including the scope, enforceability, and arbitrability of this arbitration agreement.

14.4 Costs and Fees.

OneTouch Cleaners shall pay all arbitration filing fees and administrative costs in excess of the amount a court filing fee would cost for the initiating party. Each party shall bear its own attorneys' fees unless the arbitrator determines that a party's claim or defense was frivolous or brought in bad faith, in which case the arbitrator may award reasonable attorneys' fees to the prevailing party. The Company shall timely pay all arbitration fees and costs as required by California Code of Civil Procedure Section 1281.97 and Section 1281.98. Failure by the Company to timely pay required fees may result in waiver of the right to compel arbitration as provided by law.

14.5 Class Action and Jury Trial Waiver.

YOU AND ONETOUCH CLEANERS AGREE THAT EACH MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT PRESIDE OVER ANY FORM OF REPRESENTATIVE OR CLASS PROCEEDING. BY AGREEING TO THESE TERMS, BOTH PARTIES WAIVE THE RIGHT TO A TRIAL BY JURY FOR ANY DISPUTES SUBJECT TO ARBITRATION UNDER THIS SECTION.

14.6 PAGA Claims.

Nothing in this arbitration agreement shall be construed to waive, limit, or restrict any rights under the California Private Attorneys General Act (PAGA), Labor Code Section 2698 et seq., to the extent such waiver is prohibited under California law.

14.7 Exceptions.

Notwithstanding the above, either party may: (a) bring an individual action in small claims court in San Diego County, California, provided the claim falls within the court's jurisdictional limits; or (b) seek emergency injunctive or equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.

14.8 Opt-Out Right.

You may opt out of this arbitration agreement by sending written notice to OneTouch Cleaners at 1281 Ninth Ave, San Diego, CA 92101, or by email to info@onetouchcleaners.com, within thirty (30) days of first accepting these Terms. Your notice must include your name, address, email, and a clear statement that you wish to opt out of the arbitration provision. If you opt out, all other provisions of these Terms shall remain in effect.

14.9 Severability of Arbitration Provisions.

If any portion of this Section 14 is found to be unenforceable under California or federal law, such provision shall be severed and the remaining arbitration provisions shall continue in full force and effect. If the class action waiver in Section 14.5 is found to be unenforceable, then the entirety of this arbitration agreement shall be null and void, and Disputes shall be resolved in accordance with Section 15.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of laws principles. To the extent that any Dispute is not subject to arbitration as provided in Section 14, you agree that such Dispute shall be brought exclusively in the state or federal courts located in San Diego County, California, and you hereby consent to the personal jurisdiction of such courts.

16. Force Majeure

Neither party shall be liable for any failure or delay in the performance of its obligations under these Terms to the extent that such failure or delay results from circumstances beyond the affected party's reasonable control, including but not limited to: acts of God, natural disasters, pandemics or epidemics, government orders or restrictions, severe weather, fire, flood, earthquake, labor disputes, supply chain disruptions, utility failures, or civil unrest. The affected party will use commercially reasonable efforts to resume performance as soon as practicable and will promptly notify the other party of any force majeure event.

17. Website and Online Booking

17.1 Website Use.

By using our website at www.onetouchcleaners.com, you agree to use it only for lawful purposes and in a manner that does not infringe upon the rights of, or restrict or inhibit the use of, the website by any third party.

17.2 Account Information.

If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

17.3 Accuracy of Information.

While we strive to ensure that all information on our website is accurate and up to date, we do not warrant the completeness, accuracy, or reliability of any content on the website, including pricing, service descriptions, and availability. In the event of a pricing error, we will notify you prior to performing services and you may cancel without charge.

18. Electronic Communications and Consent

By providing your email address, phone number, or other contact information, you consent to receive electronic communications from OneTouch Cleaners, including but not limited to: booking confirmations, appointment reminders, service updates, receipts, and customer satisfaction surveys. With your separate express consent, you may also receive promotional offers and marketing communications. You may opt out of promotional communications at any time by contacting us at info@onetouchcleaners.com, replying STOP to any text message, or following the unsubscribe instructions in any marketing email. Opting out of promotional communications will not affect transactional communications related to your service appointments. All electronic communications comply with the federal CAN-SPAM Act and the Telephone Consumer Protection Act (TCPA), as applicable.

19. Reviews, Testimonials, and Feedback

If you provide reviews, testimonials, or feedback regarding our services (whether through our website, third-party platforms, or direct communication), you grant OneTouch Cleaners a non-exclusive, royalty-free, perpetual, irrevocable, and worldwide license to use, reproduce, modify, adapt, publish, and display such content for marketing, advertising, and promotional purposes across any medium. You represent and warrant that any such content is accurate, does not violate the rights of any third party, and complies with all applicable laws. We will not attribute testimonials to you by name without your prior consent.

20. Third-Party Services and Links

Our website may contain links to third-party websites or services that are not owned or controlled by OneTouch Cleaners. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. Your use of any third-party website or service is at your own risk and subject to the terms and conditions of that third party.

21. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction or arbitrator, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms, and the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the parties.

22. Waiver

The failure of OneTouch Cleaners to enforce any provision of these Terms shall not constitute a waiver of that provision or any other provision. No waiver shall be effective unless made in writing and signed by an authorized representative of OneTouch Cleaners. A waiver of any provision on one occasion shall not be construed as a waiver of that provision on any subsequent occasion.

23. Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements or confirmations, constitute the entire agreement between you and OneTouch Cleaners with respect to the subject matter hereof and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding such subject matter.

24. Assignment

You may not assign or transfer your rights or obligations under these Terms without the prior written consent of OneTouch Cleaners. OneTouch Cleaners may assign or transfer its rights and obligations under these Terms in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of its assets, provided that the assignee agrees to be bound by these Terms. You will be notified of any such assignment.

25. California-Specific Legal Provisions

25.1 California Consumer Rights.

Nothing in these Terms is intended to limit or waive any rights you may have under the California Consumer Legal Remedies Act (CLRA, Civil Code §§ 1750–1785), the California Unfair Competition Law (UCL, Business and Professions Code §§ 17200–17210), the California False Advertising Law (FAL, Business and Professions Code §§ 17500–17509), or any other applicable California consumer protection statute. Any provision of these Terms that conflicts with mandatory consumer protection laws shall be interpreted in a manner consistent with those laws.

25.2 Janitorial Registration.

OneTouch Cleaners complies with all applicable registration requirements under the California Property Service Workers Protection Act (Labor Code §§ 1420–1434), including annual registration with the California Division of Labor Standards Enforcement (DLSE) as a janitorial employer, and compliance with the biennial in-person sexual violence and harassment prevention training requirements under Labor Code Section 1429.5.

25.3 Workers' Compensation.

OneTouch Cleaners maintains workers' compensation insurance for all W-2 employees as required under California Labor Code § 3700. Independent contractors engaged by the Company are required to provide proof of their own workers' compensation coverage (if they have employees) or a valid sole proprietor exemption certificate, as applicable under California law.

25.4 Wage and Hour Compliance.

All W-2 employee service providers are compensated in compliance with California wage and hour laws, including but not limited to: the California minimum wage (Labor Code § 1182.12), overtime requirements (Labor Code § 510), meal and rest break requirements (Labor Code §§ 226.7, 512), and all applicable local minimum wage ordinances, including the City of San Diego minimum wage.

25.5 Worker Classification Compliance.

OneTouch Cleaners classifies all service providers in compliance with California Labor Code Section 2775 (AB 5) and the ABC test. The Company regularly reviews its worker classifications to ensure ongoing compliance. Clients are not responsible for the employment status of the Company's service providers and have no employer-employee relationship with any individual assigned to perform services under these Terms.

25.6 Prevailing Wage Disclaimer.

Services provided under these Terms are residential and commercial cleaning services and are not subject to California prevailing wage requirements unless the specific engagement falls within the scope of California Labor Code §§ 1720–1861.

26. Contact Information

If you have any questions, concerns, or complaints regarding these Terms or our services, please contact us:

OneTouch Cleaners

1281 Ninth Ave, San Diego, CA 92101

Phone: (619) 618-4137

Email: info@onetouchcleaners.com

Website: www.onetouchcleaners.com

Hours: 8:00 AM – 5:00 PM, 7 Days a Week

BY BOOKING OR USING ANY SERVICES PROVIDED BY ONETOUCH CLEANERS, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE.

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